HMRC HELPLINES STRUGGLE TO MANAGE CALL LOAD – Capital Accountants Ltd

HMRC HELPLINES STRUGGLE TO MANAGE CALL LOAD

HMRC helplines struggle to manage call load – 70% of callers wait at least 10 mins to get through while nearly 3m calls are being diverted to automated service to deal with enquiries – big push to go online

Capital Accountants Ltd

Capital Accountants was established in 1993. We are a firm of financial accountants based in North West London although we serve clients from all around the UK and as far places as Germany, USA and the Middle East.

Incorporated in England and Wales under number 04126052 whose registered office is at 7 Westmoreland House, Cumberland Park, London NW10 6RE © 2024